Every consumer has rights  and every business has obligations. When those obligations are breached, consumers deserve a legal advocate who will fight for them with clarity, tenacity, and a thorough knowledge of consumer protection law. At Alethes Legal, we are passionate advocates for consumer rights.

We represent individual consumers and consumer groups who have suffered due to defective products, deficient services, unfair trade practices, misleading advertisements, overcharging, or negligent conduct by businesses and service providers. We also advise businesses on consumer compliance to help them avoid disputes before they arise.

Consumer law in India is governed primarily by the Consumer Protection Act, 2019, which established a robust three-tier redressal mechanism – District Commissions, State Commissions, and the National Consumer Disputes Redressal Commission (NCDRC). Our advocates are experienced practitioners before all tiers of this system, and we bring strategic clarity to every consumer dispute we handle.

At Alethes Legal “Consumer protection is not just about individual disputes it is about holding businesses accountable and maintaining the standards that a fair marketplace demands.”

Areas of Consumer Law Practice:

  • Defective Goods & Product liability claims
  • Deficiency in services (Banking, Insurance, Telecom, Heathcare)
  • Unfair Trade Practices & Misleading advertisements
  • Real Estate Consumer Disputes (Builder delays, Possession Failures)
  • E-Commerce & Online Platform Complaints
  • Medical Negligence & Hospital Service Disputes
  • Insurance Claim Rejection & Disputes
  • Overcharging & Biling Disputes
  • Education Service Complaints
  • Airline, Hotel & Travel Service Disputes
  • Consumer Forum Representation (District, State & National)
  • Business Advisory Compliance
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