Consumers are entitled to fair treatment, and businesses are expected to uphold their legal responsibilities. When those responsibilities are neglected, consumers require effective legal representation to protect their interests.
At Alethes Legal, we are committed to safeguarding consumer rights and securing meaningful remedies for those affected by unfair business practices. We represent individuals and consumer groups in matters involving defective goods, deficient services, unfair trade practices, false or misleading advertisements, excessive billing, and negligence by businesses or service providers. We also advise businesses on consumer law compliance to minimise legal risks and prevent disputes.
Consumer disputes in India are primarily governed by the Consumer Protection Act, 2019, which provides a three-tier dispute resolution framework comprising the District Commissions, State Commissions, and the National Consumer Disputes Redressal Commission (NCDRC). Our lawyers regularly appear before these forums and provide strategic, result-oriented representation in consumer matters.
At Alethes Legal, we believe consumer protection extends beyond individual claims—it plays a vital role in promoting accountability, transparency, and trust within the marketplace.
What we specialise in:
